Effective Date: June 28, 2025
Last Updated: June 28, 2025
At GenSurfaces (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
Personal Information You Provide:
- Contact information (name, email address, phone number)
- Project details and preferences
- Communication records and inquiries
- Professional information (contractor, designer, homeowner status)
Automatically Collected Information:
- Website usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
- Referral sources and page interactions
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer service
- Process requests for product information and samples
- Connect you with authorized dealers and contractors
- Improve our website and services
- Send relevant product updates and industry news (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Authorized GenSurfaces dealers and installation partners
- Service providers who assist with our operations
- Legal authorities when required by law
- Business partners for legitimate business purposes (with your consent)
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with regulatory authorities
Contact Us
For privacy-related questions, contact us at: Email: admin@gensurfaces.com
This Privacy Policy may be updated periodically. We will notify you of significant changes.